Corporate Social Responsibility of ING Bank Śląski S.A.

The art of responsibility.

At ING Bank Śląski S.A. we pursue our business strategy in a socially responsible manner, taking into consideration the needs of all stakeholders groups including clients, employees, social and natural environment.

Our business activity is based on international standards set in the Universal Declaration of Human Rights and principles of Global Compact drafted by the United Nations. As a public trust institution, the Bank applies the Good Banking Practice Principles As a company listed on the WSE, ING Bank ensures that all shareholders are treated equally regardless of the number of held shares. In our daily work we are driven by the ING Business Principles: openness, integrity, respect, responsibility and common sense.

Our uninterrupted presence in the Respect Index (index of socially responsible companies listed at the Warsaw Stock Exchange) since its launch in 2009 confirms that we pay much attention to CSR on a daily basis.

In 2012, the Bank’s vision and development plans in the CSR area were put into the document Corporate Social Responsibility Strategy at ING Bank Śląski S.A. By adapting this document, the Bank Management Board confirmed the key role of CSR-related actions in achieving Bank’s business goals. The strategy outlines objectives, actions and measures for the four key areas: relations with clients and employees, as well as activities for the community and the natural environment.

The most important activities of the Bank in this area were complied in the first Corporate Social Responsibility Report of ING Bank Śląski S.A. It was developed in line with the international guidelines called GRI (Global Reporting Initiative) - version 3.1, at the B level - and comprises initiatives undertaken by the Bank in this area in 2011 and 2012. The document allows to follow the progress in achieving strategic goals, being realised in line with the CSR Strategy of ING Bank Śląski.

Corporate Social Responsibility Report of ING Bank Śląski S.A. 2011-2012 in the electronic version